Do you have any discount codes? 
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Do you offer wholesale?
We're open to discussing wholesale opportunities with specialty baseball/softball-specific retailers and training facilities. Contact us at team@best9store.us

Do you offer customization on your batting gloves?Unfortunately, we do not offer customization on our batting gloves.

Do you offer team sales?
Yes, contact us at team@best9store.us to discuss your team's needs. To qualify, you must be purchasing a minimum of 12 batting gloves.

How can I track my package?Customers will receive an email once the order has been shipped with tracking information.

Where do you ship to?Currently we only ship to US territories.

Can I ship to multiple addresses in one purchase?Unfortunately, we can not ship to multiple addresses for one purchase.

How much is shipping?Choose from multiple shipping options with different rates at checkout.

How can I get free shipping?All orders over $100.00 qualify for free shipping.

What is your Return Policy?
Customers have 30 days from purchase date to process a refund, return, or exchange. To be eligible, all products, including Glove Bags, must be UNUSED and all products must be in their original packaging. Batting gloves that have been used to swing a bat ARE NOT eligible for refund, return, or exchange.

How do I make a return, exchange or refund?
See the full Exchange and Return Policy HERE

How do I know which size batting gloves will fit me?
Our sizing charts can be found HERE. Our batting glove sizes mirror major brands such as Nike, Franklin, Evo Shield. For the best fit, we suggest using your current gloves as a guide. If your current pair fits comfortably, selecting the same size with us should ensure an accurate fit. If your current gloves feel tight, it might indicate growth, and we recommend opting for a size up. 

Do my gloves need to break in?
Our gloves are game-ready from the first wear. Over time, with as little as one BP session, they will loosen up and take shape to your hand.

How should I care for the gloves to make them last?
Follow these tips to ensure longevity and optimal performance: HERE

Can I use multiple forms of payment?
No. We can only accept one form of payment per purchase. 

What payment options are available?
We accept all major credit cards, Shop Pay, and PayPal.

Can I use multiple discount codes?
No. You cannot use multiple discount codes on a single order.

Why am I being charged sales tax?
Sales tax is calculated and charged based on your shipping address.

Can I add a discount code on top of promotional offers?
No. While we are running our promotional offers during, you may not add an additional discount code at checkout.